Privacy Policy
This policy sets out how Wealth Within, ABN 96 088 389 913 AFS Licence No. 226347, uses and protects your personal information.
Wealth Within Ltd ('Wealth Within', 'we', 'us', 'our') abides by the National Privacy Principles established under the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act, 2001.
Wealth Within may, from time to time, review and update this privacy policy statement to take account of new laws and technology, and changes to Wealth Within's operations. All personal information held by Wealth Within will be governed by its most recent policy, posted on the Wealth Within website.
What kind of personal information we collect and how it is collected
Wealth Within collects personal information from a variety of sources including from members of the public, prospective employees, contractors and business partners. In general, the personal information Wealth Within collects includes (but is not limited to) name, address, contact details including email address, residential and mailing address and, where relevant, financial information, including credit card information, banking details and income information.
We store the personal information you enter on the Wealth Within website or give to Wealth Within in other ways. We obtain most personal information through Wealth Within's membership registration process and updates to membership details. You may provide information when you request or acquire a product or service from Wealth Within, complete a survey or questionnaire, or when you communicate with Wealth Within by e-mail, telephone or in face to face interviews or in writing (for example if you contact customer service or provide feedback).
Failure to provide the information referred to above may result in Wealth Within being unable to provide all its services to a Client, or may prevent Wealth Within from complying with all legal or regulatory requirements.
Information collected online:
Wealth Within's website contains links to other websites whose operators may or may not adhere to a privacy policy or be governed by the National Privacy Principles.
While it is not necessary for a Client to register the Client's personal details to use Wealth Within's website, the company does offer a registration service which will enable Clients to receive market news and market research reports and access to the Client's accounts with Wealth Within.
If the Client registers with Wealth Within and decides, at any time, that the Client does not wish to receive any further information from Wealth Within, the Client can send an email to info@wealthwithin.com.au requesting to be removed from Wealth Within's online registration database. Clients should allow two weeks for such a request to be actioned.
Clients may amend or update their registration details by sending an e-mail to info@wealthwithin.com.au providing their amended details. Clients should allow two weeks for such a request to be actioned.
Wealth Within's website uses cookies, which allow it to identify a Client's browser while the Client is using the website. Cookies do not identify the Client; they simply allow Wealth Within to track usage patterns so that it can measure the level of interest in various areas of the website. All browsers allow Clients to be notified when a cookie is received and elect to either accept it or not. A Client's internet service provider should be able to assist Clients to set their preferences.
Indirect collection:
Wealth Within endeavours to collect personal information about an individual only from that individual. In some circumstances Wealth Within may obtain personal information from a third party. If you provide personal information about another person to Wealth Within, Wealth Within requires that you inform that person you have done so and provide them with a copy of this policy.
Information use and disclosure
Wealth Within may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Wealth Within generally uses personal information to:
- provide you with products or services you have requested;
- personalise and customise your experiences on the Wealth Within website;
- help Wealth Within manage and enhance its services;
- communicate with you;
- provide you with ongoing information about opportunities in which Wealth Within believes you may be interested;
- give you the opportunity from time to time to receive e-mail and 'e-newsletters' from Wealth Within
In most cases where Wealth Within asks you to provide information about yourself. If you do not provide Wealth Within with that information, Wealth Within will not be able to provide you with the requested product or service.
Wealth Within will not use or disclose personal information collected by it for any purpose other than:
- the purposes for which it was provided or secondary related purposes in circumstances where the Client would reasonably expect such use or disclosure; or
- where the Client has provided written consent to such disclosure; or
- where the National Privacy Principles authorise use or disclosure where required or authorised under law, in circumstances relating to public health and safety and in connection with certain operations by or on behalf of an enforcement body.
Without limiting the generality of the foregoing paragraphs Wealth Within will use and disclose personal information collected by it as foresaid as follows:
- using or disclosing the information as required by the ASX Business Rules, the Corporations Act or any other applicable law;
- using the information internally to determine future strategies and to develop services and to market those services;
- disclosing the information to issuers of financial products marketed by Wealth Within; and
- disclosing a Client's tax file number (if supplied) to companies in which investments are made on a Client's behalf.
Wealth Within is required under the Corporations Act to maintain certain transaction records and make those records available for inspection by the Australian Securities and Investments Commission.
Clients can be assured that their information will be maintained by any employee, agent or representative of Wealth Within in accordance with this policy. If Clients have any concerns in this regard, they should contact Wealth Within by any of the methods detailed below.
Wealth Within may disclose a Client's personal information to external contractors or agents for the purpose of providing certain services. It is a condition of Wealth Within's agreement with each of its external contractors and agents that they adopt and adhere to this privacy policy.
Clients can be assured that Client personal information will be maintained by any contractor or agent to whom it is disclosed in accordance with this policy. If Clients have any concerns in this regard, they should contact Wealth Within by any of the methods detailed below.
In the event that Wealth Within proposes to sell its business it may disclose Clients' personal information to potential purchasers for the purpose of them conducting due diligence investigations. Any such disclosure will be made in confidence, and where appropriate, after obtaining the necessary consent from the individual, and it will be a condition of that disclosure that no personal information will be used or disclosed by them. In the event that a sale of Wealth WIthin's business is affected, Wealth Within may transfer Clients' personal information to the purchaser of the business. A Client will be advised of any such transfer.
Management and security of personal information
Wealth Within has appointed a Privacy Officer to oversee the management of personal information in accordance with this policy and the Commonwealth Privacy Act. At all times Clients' personal information will be treated as confidential and any sensitive information is treated as highly confidential. Wealth Within protects the personal information Wealth Within holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions.
Updating personal information
Wealth Within will endeavour to ensure that, at all times, the personal information about its Clients, which it holds, is up to date and accurate. In the event that a Client becomes aware, or believes, that any personal information which Wealth Within holds about the Client is inaccurate, incomplete or outdated, the Client may contact Wealth Within by any of the methods detailed below and provide to Wealth Within evidence of the inaccuracy or incompleteness or outdatedness and Wealth Within will, if it agrees that the information requires correcting, take all reasonable steps to correct the information.
If Wealth Within does not agree that a Client's personal information requires correcting, it must, if the Client requests, take reasonable steps to ensure that whenever the Client's personal information is accessed or handled in the future, it is made apparent that the Client is not satisfied as to the accuracy or completeness of that information.
Access to information
Clients may contact Wealth Within at any time, by any of the methods detailed below, to request access to their personal information and Wealth Within will (subject to the following exceptions) provide the Client with access to that information either by providing copies of the information requested, allowing the Client to inspect the information requested or providing the Client with an accurate summary of the information held.
Wealth Within will, prior to providing access in accordance with this policy, require Clients to provide evidence of their identity. Wealth Within may charge a fee to cover the costs of meeting your request. Wealth Within will not provide the Client with access to the Client's personal information if:
- providing access would pose a serious threat to the life or health of a person;
- providing access would have an unreasonable impact on the privacy of others;
- the request for access is frivolous or vexatious;
- the information related to existing or anticipated legal proceedings between Wealth Within and the Client and would not be discoverable in those proceedings;
- providing access would reveal Wealth Within's intentions in relation to negotiations with the Client in such a way as to prejudice those negotiations;
- providing access would be unlawful;
- denying access is required or authorised by or under law;
- providing access would be likely to prejudice certain operations by or on behalf of an enforcement body or an enforcement body requests that access not be provided on the grounds of national security.
In the event Wealth Within refuses a Client access to his, her or its personal information, Wealth Within will provide the Client with an explanation for that refusal. Wealth Within will endeavour to respond to any request for access within 14 - 45 days depending on the complexity of the information and/or the request. If the request is urgent the Client should indicate this clearly.
Privacy complaint
If a Client wishes to complain about any breach or potential breach of this Privacy Policy or the National Privacy Principles, the Client should contact Wealth Within by any of the methods detailed below and request that the complaint be directed to the Privacy Officer. Complaints will be considered within 7 days and responded to.
It is Wealth Within's intention to use its best endeavours to resolve any complaint to a Client's satisfaction, however, if a Client is unhappy with Wealth Within's response, the Client is entitled to contact the Office of the Privacy Commissioner, which may investigate the Client's complaint further.
How to contact Wealth Within
Wealth Within Ltd
ABN: 96 088 389 913
AFSL No: 226347
RTO No: 21685
National: 1300 742 738
Ph: (03) 9290 9999
Fax: (03) 9290 9995
1st Floor, 270 Auburn Road
Hawthorn, VIC 3122
PO Box 675,
Hawthorn, VIC 3122
info@wealthwithin.com.au
www.wealthwithin.com.au
